Performance Improvement for Healthcare
Leading Change with Lean, Six Sigma, and Constraints Management
Authors: Bahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount
ISBN: 9780071761628 / 0071761624
©2012 | 1st Edition | 352 pages | Hardback
Pub Date: SEP-11
Price: US$ 60.00
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Tested techniques for applying improvement methods to the healthcare field
Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Managementoffers the “best of breed” integration of the latest advances in performance improvement approaches in terms of patient experience, financial viability, and employee satisfaction. While the goal is to improve performance across all aspects of the organization, the path is through identifying processes that are not meeting expectations—and fixing them. Unlike “one size fits all” approaches, such as Lean only or Six Sigma only, the approach in this book integrates three main methodologies – Lean Six Sigma, Six Sigma, and Theory of Constraints (TOC) – by focusing on what is critical to the organization. By using the right tool for the right problem at the right time, the authors show how to deliver faster results and greater return on investment. The book includes numerous case studies, success stories, strategy and tactics, and interviews with leaders in the deployments.
The book’s approach can be applied at any stage in an organization’s CPI journey:
1. Greenfield: Brand new deployments of continuous process improvement methodologies
2. New Heights: A successful CPI deployment where Lean and/or Six Sigma was already deployed, and now looking for methodologies to reach new heights
3. Revitalization: A stalled or unsuccessful deployment where Lean or Six Sigma was tried and abandoned.
Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management
- Scales to any size organization and aligns easily to varying needs
- Shortens the traditional execution time, from adoption to results
- Optimizes the utilization of resources required to accomplish the desired goals
- Breaks organizational constraints and maximizes organizational efficiency
- Sustains the gains and defines a path to self-sufficiency
- Achieves a global impact through strategy alignment and focused project selection
- Shows how to integrate Constraints Management with Lean and Six Sigma to create a “best of breed” approach
- Reveals how to realize fantastic results – higher return on investment, shorter lead times, better on-time delivery of services, and more
About the Authors
Bahadir Inozu, Ph.D. (New York, NY) is a Founding Partner and the Chief Executive Officer of NOVACES, LLC, a leading provider of continuous process improvement consulting and training services. He is a Lean Six Sigma Master Black Belt and a Theory of Constraints Jonah. Dr. Inozu has been teaching undergraduate, graduate, and adult education courses on Process Improvement, Lean, Six Sigma, Reliability and Maintenance Management, Marine Engineering, and Executive Leader Training courses on CPI for over 20 years.
Dan Chauncey (San Antonio, TX)is the Director of Deployment Services for NOVACES where he has served as the technical program manager for the deployment of CPI across patient care in the U.S. Navy Medical Enterprise. He also leads a team of five Master Black Belts embedded at mid-level commands across the Navy and led the CPI Deployment at United Health Services.
Charles Mount, CAPT, USN (Ret.) (San Diego, CA)is the Director of Healthcare Services for NOVACES where he is responsible for the development and application of process improvement methodologies for healthcare institutions and facilities. He has been the director of training, team building and deployment of quality improvement in the healthcare industry for over 20 years.
Vickie Kamataris (Lawrenceville, PA) is a senior business consultant for NOVACES. As the assigned Master Black Belt for NAVMED, National Capital Region, she provided Lean Six Sigma expertise and leadership to develop Lean Six Sigma deployment strategies, and led complex, enterprise-level projects and events. Ms. Kamataris mentors Master Black Belt candidates at the Bureau of Medicine and Surgery, National Naval Medical Center, and Naval Health Clinics.
Other book you might be interested:
- 9780071665544 Theory of Constraints Handbook
Performance Improvement for Healthcare: Methods
